Valuing Voices (“we,” “us,” “our”) is committed to protecting the privacy and personal data of our users (“you,” “your”). This privacy policy explains how we collect, use, disclose, and safeguard your personal data when you interact with this website.

The information we collect

We collect the following information to enhance your browsing experience, serve personalised ads or content, and analyse our traffic.

Identity information

This is personal information that can be used to identify you. This includes your first name, middle name, last name, and maiden name.

Contact information

This is personal information that can be used to contact you. This includes your phone number, email address, website, and company name.

Technical information

This is technical information about the device you use to interact with this website. This includes your internet protocol (IP) address, your login data, browser type and version, location and time zone, browser extensions, operating system and platform (Windows, Macintosh, Linux, etc), and other technology on the devices you use to access and interact with our website.

Usage information

This is information about how you use our website. This includes uniform resource locators (URLs), pages you’ve viewed while browsing our website, content you enter in the tool and page interaction information such as scrolling, clicks, and mouse-over events.

How information is collected

The above information is collected through direct interactions with this website. Through the use of any form on this website, you willingly give us your identity and contact information. Technical and usage information is collected as you interact with the various features, hyperlinks, and resources on the website.

Improving our website

Data will be used in evaluation of the website and project, to improve the resources offered and in subsequent research development.

Responding to enquiries

We use the identity and contact information that you provide through the interaction of the website to respond to enquiries. When you submit an enquiry using the form on the “Contact” page, you give us your name, company name, phone number, and email address. This information is strictly for business purposes and we use it to follow up on the enquiry you have submitted.

Spam prevention

The Akismet Anti-spam service
We use the identity and contact information that you provide to check for and reduce spam submissions that we receive through our contact form. The identity and contact information you submit is processed by Akismet Anti-spam, a third-party service owned by Automattic Inc that processes form submissions and detects spam. We use Akismet Anti-spam to detect and filter out spam submissions so we only receive genuine ones on our end. For more information about the Akismet Anti-spam service and how it complies with GDPR, see their privacy policy document.

Search engine optimisation and analysis

We use the technical and usage information collected for search engine optimisation and analytics purposes. This information helps us find out what users search for before they arrive on this website, how long they stay on this website, and what pages they access while browsing this website. This information also helps us identify which search queries and pages on our website are the most popular so we can improve rankings on search engines, primarily Google. We use Google’s Search Console and Analytics services to collect and process this data. These services are developed and maintained by Google. To see more information about what data Google collects and what they do with the data, see their privacy policy document.

Serve content from third-party services

This website may contain content and services from third parties, such as YouTube, Vimeo, and Google Maps. These third-party services may collect certain information about your interactions with their content and/or services. We do not have control over the data collected by these third parties, and their data processing practices are governed by their respective privacy policies. We recommend reviewing the privacy policies of these third parties to understand how they handle your data.

Security and performance enhancements

Cloudflare

We may use Cloudflare to enhance security and improve the performance of this website. Cloudflare provides various services, including the following:

  • Content delivery network (CDN)
  • Distributed denial-of-service (DDoS) protection
  • A CAPTCHA solution known as “Turnstile”
  • Domain name system (DNS) management

When you access our website, your traffic may pass through Cloudflare’s network. Cloudflare may collect information about your interactions with our website, including your IP address, device information, and browsing data. This information is processed by Cloudflare in accordance with their privacy policy.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

The use of cookies

A “cookie” is a string of information which typically assigns you a unique identifier that is then stored on your computer. Your browser then provides that unique identifier to use each time you submit a query to the site. We use cookies on the site to, among other things, keep track of services you have used, record registration information, record your user preferences, keep you logged into the site, facilitate purchase procedures, and track the pages you visit. Cookies help us understand how the site is being used and improve your user experience.

To understand more about cookies and how we use them, please read our Cookie policy.

Controlling your personal information

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at [email protected].

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish for this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please emailing us at [email protected].

If you believe that any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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